At T-Ranks, we are committed to providing premium guest posting services with the highest level of professionalism and transparency. Our goal is to ensure customer satisfaction while maintaining fair business practices. This refund policy outlines the circumstances under which refunds may be granted.
Refund Eligibility
We understand that unforeseen issues may arise. Refunds may be considered under the following conditions:
- Order Cancellation: Clients who request cancellation before the placement process begins will receive a full refund.
- Failure to Deliver: If we are unable to complete the guest post placement within the agreed timeframe without prior communication or justification, a refund will be issued.
- Misplaced Content: If the published guest post does not align with the agreed niche, site quality, or placement criteria, we offer a full refund or a suitable replacement.
- Defective Backlinks: If the backlink is non-functional, removed within 30 days, or placed on an unauthorized site, we will either rectify the issue or process a refund.
Non-Refundable Scenarios
Refunds will not be provided under the following circumstances:
- The guest post has been successfully published on the agreed website and meets the set criteria.
- Delays caused by editorial reviews or client-requested changes.
- Client dissatisfaction based on personal preference after placement.
- Incorrect or incomplete information provided by the client that impacts placement quality.
- Third-party removals or algorithm changes affecting backlink performance beyond our control.
Refund Request Process
To initiate a refund request, please follow these steps:
- Contact our support team at [email protected] with your order details.
- Provide a clear explanation of the issue, including necessary proof such as screenshots or links.
- Our team will thoroughly review the request within 3-5 business days and determine an appropriate resolution.
- If approved, the refund will be processed within 7-10 business days using the original payment method.
Alternative Resolutions
If a refund is not applicable, we may offer alternative solutions such as content modifications, link replacements, or re-submission to a more suitable website.
Contact Us
For any refund-related concerns or inquiries, please contact our support team at [email protected]. We are dedicated to maintaining a seamless and satisfactory experience for all our clients.
At T-Ranks, we value your trust and strive to deliver the highest quality guest posting services tailored to your needs.
